FAQ


How do I know if my order will be delivered to my door or a local depot?

Smaller items, such as planters and garden edging, are typically delivered to your doorstep. Larger items including privacy screens, some fire pits, water features and large sculptures, are delivered to your nearest freight depot. When ordered in a single quantity, free delivery to either your home or local depot is outlined below.

Product Type  Delivery Method (single item)
Bollards Free to doorstep
Circa Trio Free to doorstep
Eden Trio Planter Free to nearest depot
Forrest Blade Sculpture Free to doorstep
Geovida Planter Small Free to doorstep
Geovida Planter Med & Lg Free to nearest depot
Haven Round Planter Free to nearest depot
Halora Planter Rings Free to nearest depot
All Privacy Screens Free to nearest depot
Whisper Leaf Sculpture Free to doorstep
Tuross Planters Free to nearest depot
Water Features Free to nearest depot

Can my order be delivered to my home instead of a depot?

Yes, if you need an item delivered to your home instead of the depot please contact us for a quote.

Where is my nearest depot?

Depot locations can be found here.

How long will it take to get my order?

Metal Decor panels are made to order. We have a lead time of 2-3 weeks on Corten panels, and 3-5 weeks on Powdercoat panels. Once ready for delivery, orders will take 5-7 business days to arrive.

Any questions?

You can contact us at any time via our contact us page. We will be happy to assist you.

How do the Corten panels arrive?

When you order a Corten product it will arrive in a raw, unfinished state that appears shiny and silver. Over time the natural rusting process begins. This rust-like patina not only enhances the steel’s durability but also gives it a distinct, weathered appearance that is highly sought after in various industries.

Do the panels come with support posts?

No, Metal Decor supplies the panels only, steel or timber posts can be sourced from your local supplier. We have an installation guide available that includes which posts are recommended.

Can you help me install the panels?

We have a very detailed installation guide available and will be happy to email the guide to you to assist you or your tradesperson to install the screens. For large or commercial order we are open to discuss options, please contact us.

Do you have a showroom?

Metal Decor does not have a showroom. You can view all of our products online through our website, which has detailed descriptions and pictures.

Can I pick my order up?

Unfortunately not. But we do offer free shipping to all customers to your nearest depot. Nearest depot locations can be found here.

Where are your panels made?

Metal Decor dispatches all of their screens from Melbourne.

Will the rust leach onto surrounding surfaces?

Rain and exposure to the elements may cause the corten finished product to leach rust so be mindful of placing your corten product on any light coloured pavers, tiles or walls. Treating your product with the product Penetrol every 6 months may help minimise leaching.

Can you create custom designs and patterns?

Yes! We specialise in working with our clients to develop a finished product, please contact us. 

Let customers speak for us

from 176 reviews
Large Cast Iron Fire Pit

I love it, size is perfect for our space. Shipping was fast and item turned up as described. Thank you.

Mal Brewitt
Wattle Glow Cast Iron Fire Bowl 120 | Large Outdoor Fire Pit Australia
Kookaburra windmill privacy screen

From beginning to end this purchase has been.faultless.
At the beginning as I was contemplating this screen - I phoned Meral decor - I spoke to Ash who himself picked up the phone- it was just so personal - he went through the process and when I hung up I knew I was going to buy it. As soon as I ordered and paid there was confirmation. Then a few weeks later an email saying decorative panelling would be delivered to said depot. Everything happened as it said.
Then today it was finally put up- FANTASTIC
Thank you Metal Decor for your time, your attention to detail - it was all VERY MUCH appreciated

Kathy Elwell - Perth 🐶🐶

Katherine Elwell
Kookaburra Windmill Corten Steel Privacy Screen (3 Panel Set)
Water feature

I had high hopes when ordering this water feature and my expectations were far exceeded. They personally called to update me on the shipping status which was an appreciated gesture.

Robert Cudahy
Cascade Waterfall with Planter | Architectural Rust Water Feature

Ash and the Team were amazing getting our panels delivered for both our back area and front screen.
The patterns look amazing and after only a few weeks, the colour changes are in full swing.
Thank you.

Andy Hughes
Metal Decor Aus

Wattle Glow 100cm Fire Bowl | Outdoor Fire Pit Australia

Darcy Davis
Wattle Glow 100cm Fire Bowl | Outdoor Fire Pit Australia
Ocean Whispers Privacy Screen Panels (6 Panel Set) FANTASTIC

I ordered these for the entrance way of our house. They look amazing and have added considerable visual value to our entrance way. They arrived fast and being laser cut, look very professional. The metal oxidation is now well underway and many people have now commented on how amazing it looks, including our grand children and nephew who love looking at the sea animals. Than you Metal Decor for wonderful enchanting product.

Stephen Spence
Ocean Whispers Privacy Screen Panels (6 Panel Set)

Branch Out with Birds Privacy Screen (8 Panel Set)

Robert Franklin
Branch Out with Birds Corten Steel Privacy Screens (8 Panel Set)

Tree of Life Privacy Screen Panels (3 Panel Set)

Russell Stafford
Tree of Life Privacy Screen Panels (3 Panel Set)
Creeping fig vine privacy panel

Absolutely love the creeping fig vine panel, looks fabulous! Excellent customer service, speedy delivery, so happy we have now purchased a 5 panel screen which is installed & aging perfectly!

Sharon McInnes
Creeping Fig Vine Privacy Screen Panel

Fabulous product and service....

Janet MacMillan
Branch Out Birds Corten Steel Privacy Screen (3 Panel Set)
Country atmosphere

We have used the screen to close off an area to be used as a bbq area. Being on a rural property where kookaburras frequent, the screen just adds to the scenery.

Tony Smith
Kookaburra Windmill Corten Steel Privacy Screen (3 Panel Set)
Gum nut screens

The ordering process was easy and the delivery was quick and easy.
We love the screens and get lots of compliments on them in our native garden. Anne

Anne Worthington
Gum Nuts Privacy Screen Panels (3 Panels)
Excellent old fashioned service!

Recently purchased Eden Trio Rings & small Halora ring through your online shop. Your real shop contacted me quickly and kept in contact during processing & shipping through to expected delivery time.
Excellent work guys - wrapped in my rings!!

Vicki Mascord
Metal Decor Aus
Halora Circular Garden Ring

Purchased single small Halora ring to accompany the Eden Trio Rings. All installed in my revamped small garden and I love them. Planted mixed flowers veggies and herbs - all doing well.
Workmanship is excellent very sturdy rings and easy to assemble the triple.
Saw them first on The Block then appearing in my local council gardens - very impressive!
Thankyou guys for your assistance during purchasing & shipping - excellent work.

Vicki Mascord
Planter Ring – Halora Circular Garden Bed Edging | Metal Decor
Planter rings

Saw these first on The Block then in some of our Council Gardens. Installed Eden Trio Planters & a single ring into a small garden area that required a lift. So pleased I did! Excellent quality & finish & easy to assemble the trio.
Kept me informed of shipping progress.
Thanks guys delivery was prompt & on time!
Very happy with the whole experience.
Love my rings🙂
Thankyou!

Vicki Mascord
Eden Trio Planter Set (3 Piece)