FAQ's
Our customer support is available
Monday to Friday: 8am-8:30pm
Metal Decor panels are made to order, therefore we have a lead time of 2-3 weeks on Corten panels, and 3-5 weeks on Powdercoat panels. Once ready for delivery orders will take 5-7 business days to arrive.
You can contact us at any time via our contact page. We will be happy to assist you.
When you order a Corten product it will arrive in a raw, unfinished state that appears shiny and silver. Over time the natural rusting process begins. This rust-like patina not only enhances the steel’s durability but also gives it a distinct, weathered appearance that is highly sought after in various industries.
No, Metal Decor supplies the panels only, steel or timber posts can be sourced from your local supplier. We have an installation guide available that includes which posts are recommended.
We have a very detailed installation guide available and will be happy to email the guide to you to assist you or your tradesperson to install the screens. For large or commercial order we are open to discuss options, please contact us.
Metal Decor does not have a showroom. You can view all of our products online through our website, which has detailed descriptions and pictures.
Unfortunately not. But we do offer free shipping to all customers. Service is door to door in Victoria, or to your nearest depot in all other States and Territories.
Metal Decor dispatches all of their screens from Melbourne.